Data Processing Agreement

The client is the controller (or processor acting on instructions of a controller). PreCallAI acts as a processor providing managed calling services.

• Subject matter: outbound calling and qualified meeting booking.
• Duration: the term of the engagement.
• Nature & purpose: contacting approved leads, qualifying, and booking meetings.
• Data types: contact details, company data, call recordings, dispositions.

• Process personal data only on documented client instructions.
• Ensure personnel are bound by confidentiality.
• Implement appropriate technical and organizational security measures.
• Assist clients with data subject requests and impact assessments.

We engage sub-processors (e.g. telephony, CRM, calendar providers) under written agreements with equivalent data protection obligations. Clients may object to new sub-processors per the notice mechanism agreed on the order form.

Where data is transferred across borders, we rely on appropriate safeguards such as Standard Contractual Clauses or another lawful transfer mechanism.

We notify clients of a personal data breach without undue delay and provide information reasonably required to meet regulatory obligations.

On termination, we return or delete personal data per the client’s choice and applicable law, except where retention is legally required.

DPO / privacy inquiries: privacy@precallai.com.