How Callbacks Help Reduce Call Abandonment
Introduction TL;DR Call abandonment costs businesses billions annually. Customers hang up after waiting too long. They feel frustrated and undervalued.…
How AI Chatbots are Changing Business Communication
TL;DR A successful technology company in Austin tracked its customer interactions for twelve months using traditional methods. They handled…
How AI Phone Systems Create Unstoppable Sales Machines
TL;DR A small insurance agency in Denver tracked its phone performance last quarter. They received 2,847 sales calls. Human agents answered…
How AI Calling Gives You an Unfair Business Advantage
TL;DR A small restaurant owner in Chicago received 347 phone calls last Tuesday. She answered 89 of them. The rest went to voicemail. Each…
Why Your Competitors Are Already Using AI Phone Systems
TL;DR AI phone systems have quietly become the secret weapon that 77% of companies now use to dominate their competition. Sarah’s…
The Art of Programming Empathy into AI Voice Systems
TL;DR The art of programming empathy into AI voice systems becomes crucial as 153.5 million people in the U.S. will use voice assistants by…
Why Market Leaders Choose AI Over Traditional Call Centers
TL;DR Market leaders choose AI over traditional call centers because 89% of Fortune 500 companies now use AI for customer service. Traditional…
How One Company Went from 50 to 5000 Daily Calls with AI
TL;DR One company went from 50 to 5000 daily calls with AI in just eight months. Most businesses struggle to handle 100 calls per day without…
How AI Remembers Customer Preferences Across All Calls
TL;DR Customers repeat their information 2.4 times on average during support calls. AI remembers customer preferences across all calls to…
Boost Customer Retention with AI-Powered Call Automation
TL;DR Companies lose 68% of customers due to poor service experiences. AI call automation for customer retention transforms how businesses…
How AI Call Automation Improves Efficiency and Revenue
TL;DR Security teams spend 11 hours investigating each identity-related alert. AI call automation improves revenue by cutting response times…